Frequently Asked Questions

Q: Are your watches 100% genuine watches?
A: Rest assured, all our watches are 100% genuine and brand new. We source them from established international distributors, ensuring you get authentic, high-quality watches every time.

Q: Why are your prices so low?
A: We snag our watches in bulk directly from global distributors, often landing discounts on certain models. By cutting out the middlemen and dodging hefty commissions from e-commerce platforms, we keep our costs down. This setup lets us offer you top-notch watches at sharper prices than other retailers.

Q: How are the packages shipped?
A: We offer free express shipping via DHL with online tracking for all orders. You'll be in the loop with updates on your package's progress, ensuring it lands on your doorstep quickly and safely. Enjoy swift, dependable delivery at no extra cost!

Q: Do the watches come with a warranty?
A: All our watches come with at least a one-year international warranty, and some brands might even throw in a bit more. If you cop any issues during the warranty period, you can trot it down to the nearest service center listed in the warranty booklet or send it back to us for a fix-up. After the warranty's up, we still offer servicing at fair dinkum prices. We’re all about keeping your ticker in mint condition and keeping you chuffed as a customer.